How to Fix ‘Tap to Download’ Problem in iMessage


One of the major advantages of the smartphone era has to be the ability to share images in a single breath. The ‘Tap to Download’ message refers to when you’re texting someone and need to download an attachment they just sent you.

Whoosh! Select the image and whoosh! It’s finished. Imagine being deprived of this gift.  “Whoa! “What makes you think you’d say something like that?” That’s something I can almost imagine folks saying. That is, people who have never experienced the iMessage error ‘Tap to Download.’

How to Fix the ‘Tap to Download’ problem in iMessage

We feel your suffering, as do the rest of you who have. You see a photo with the message ‘Tap to Download,’ and you “tap” to download it. However, it just ever shows that it is downloading rather than really downloading the media. This situation is almost barbaric!

But don’t give up hope yet. There are a few simple solutions you can try to remedy this issue.

Sign in to your Apple ID, Again

Perhaps the issue is merely a corrupt file in your iMessage system, which can be resolved by simply logging out and back in with your Apple ID. If you sign out of iMessage, all of your files will be deleted and you’ll have to download them again from Apple’s servers. So, farewell, faulty file, and hello, photographs!

  • Open your iPhone’s ‘Settings app and scroll down to ‘Messages.’

Tap to Download

  • Then press the ‘Send & Receive button.

Tap to Download

  • On the top, you’ll find the Apple ID for iMessage. It should be tapped.
See also  After the iOS 15 Update, How to Change Do Not Disturb Mode on Your iPhone

Tap to Download

  • On the screen, a pop-up menu will display. Select ‘Sign out‘ from the drop-down menu.

Tap to Download

  • To sign in again, tap ‘Use your Apple ID for iMessage.’
  • You’ll see a pop-up menu inviting you to sign in with your Apple ID. Select ‘Sign in’ from the drop-down menu.

Tap to Download

  • You’ll be prompted to sign in with your Apple ID once more. Check to see whether the problem has been resolved. If that doesn’t work, try the alternative solution.

Tap to Download

Reset Network Settings

If the preceding solution didn’t work, your network is most likely to blame. If that’s the case, this solution should solve your issue.

  • Go to the ‘General‘ section of your iPhone’s settings.

Tap to Download

  • Scroll down and press the ‘Reset‘ button.

Tap to Download

  • Now press the ‘Reset Network Settings button.

Tap to Download


  • It will prompt you to enter your iPhone’s passcode. Put it in.
  • A question will show on your screen when you input your passcode, asking for
  • confirmation. To confirm, tap ‘Reset Network Settings,’ and your phone will restart.

One of the two steps listed above usually always works. Request that your friend emails you a photo to see if the problem has been resolved.

If not, there may not be much you can do to help. Maybe your friend’s network is down, or there’s a problem with Apple’s server, or it’s just a glitch in iOS that will be fixed in the next version.

Kuldeep Sathwara
Kuldeep Sathwara
Kuldeep is an iOS lover loves to write about the iphones ,iPad, Mac Updates, issues , Fixes and More.

Related articles

Recent articles